Support

Report a Bug or Request an Enhancement

For licensed RimuSDR customers. Your callsign and license code verify your report. The license code is used only for verification and is never stored or shared.

Submit a Report

Fields marked * are required.

Report type *

Application *

Callsign *

License code *

From your purchase email, or in RimuSDR: Help > View License Info.

Contact email

Optional. Only if different from the email on your license record.

Summary *

One line. This becomes the title of the report.

Description *

For a bug: what happened, what you expected, and the steps that cause it if you know them. For an enhancement: what you are trying to do, and how you would like it to work.

System Info (strongly recommended)

Please include this. One paste tells us your app version, operating system, hardware, and radio, and it usually saves a follow-up email before we can start on your report.

In the affected app choose Help > System Info..., click Copy to Clipboard, and paste the result here. For RimuDAX or RimuCAT, also paste the System Info from RimuSDR if you can, because only RimuSDR's includes the radio details. If the app will not start, leave this blank and say so in the description.

Log snippet

Optional. Paste the relevant part of the log, not the whole file.

Reports go to our private issue tracker and are handled per the Privacy Policy. Not a customer yet? Email support@rimusystems.com.