Troubleshooting activation

Activation reports a connection error

Confirm the computer has a working internet connection and your firewall permits RimuSDR, then try again. See Activating your license.

The license code is not accepted

Copy the code directly from your purchase email. License codes are case-sensitive.

The callsign is not accepted

Enter the callsign you gave at purchase, without slashes or other modifiers.

You have reached the 10-computer limit

Go to Help › Deactivate License on a computer you no longer use, then activate on the new one. See Transferring your license.